Common questions
Frequently asked questions
Find clear answers about Virtual Wellness Care services, appointment access, insurance, self-pay fees, telehealth eligibility, and what patients should know before scheduling.
Visits are completed by secure video link or secure patient portal messaging, depending on the service. No app is required.
After scheduling, you will receive a link for your video visit or patient portal access for message-based care.
Virtual Wellness Care offers telehealth services for medical weight loss, minor urgent care concerns, mental health medication management, anxiety, depression, sleep concerns, medication refills when appropriate, and other non-emergency health needs.
No. Virtual Wellness Care does not treat medical emergencies. If you are experiencing chest pain, severe shortness of breath, stroke symptoms, severe allergic reaction, suicidal thoughts, or another emergency, call 911 or go to the nearest emergency room.
No. Telehealth services do not replace the need for a primary care provider. Patients are encouraged to maintain routine care with a PCP.
Pricing varies based on the treatment plan, medication option, dose, and clinical needs. Virtual Wellness Care offers transparent, affordable options with no required monthly membership fee. Pricing is reviewed before treatment starts. A free 15-minute Medical Weight Loss Consultation is available.
Virtual Wellness Care is contracted with select insurance plans, including Aetna, BCBS, BCN, Cigna, Priority Health, Ambetter, Molina Healthcare, Medicare, and Medicaid. Optum/Oscar and Tricare are currently in process.
No. Coverage varies by plan, service, and state. Some services, including medical weight loss, may not be covered by insurance.
Virtual Wellness Care is currently licensed in Michigan, Florida, Illinois, Connecticut, Vermont, Texas, Tennessee, Arizona, Oregon, and New York. Iowa is pending, with more states to come.
You do not have to navigate your health journey alone.
Take the next step toward better health
At Virtual Wellness Care, we work with you to understand your needs, create a plan, and help you move forward with confidence.